KeyForTravel makes available a complete process history. At any moment, each authenticated user accesses a complete view of all running processes, customer historic data, payment status and document issuing. With the management tools available out of the front-office environment, the company's agents easily manage both customers' accounts, files and reservations, as well.
In what concerns to customers KeyForTravel offers:
- A single place to store all your customer details
- Manage contact information and marketing preferences
- List all the enquiries and bookings each customer makes
- Look back at quotes provided to each customer
- Set reminders of when a customer needs to be called back
- See performance reports of enquiry to booking conversion